Virtual Office FAQS
| Service Provided | Sydney | Melbourne | Brisbane | Perth |
| You collect the mail from the centre | Free | Free | Free | Free |
| Open the mail, scan it and email to you | $2/mail | $2/mail | $2/mail | $2/mail |
| Physically forward mail to you on Wednesday each week | $3.5/occasion + mailing costs +20% | $3.5/occasion + mailing costs +20% | $3.5/occasion + mailing costs +20% | $3.5/occasion + mailing costs +20% |
| Average forwarding cost | Sydney – Sydney $6-$8. | Melbourne – Melbourne $6-$8. | Brisbane – Brisbane $6-$8. | Perth - Perth $6-$8. |
| *International and courier mail pricing upon request | Sydney – interstate $8-$10 | Melbourne – interstate $8-$10 | Brisbane – interstate $8-$10 | Perth – interstate $8-$10 |
It's worth noting the plans include 8 hours per month of complimentary coworking use.
The below chart outlines any additional costs.
| Meeting room capacity | Sydney | Melbourne | Brisbane | Perth |
| Coworking Desk | $15/hour/$50 day | $15/hour/$50 day | $15/hour/$50 day | $15/hour/$50 day |
| 4 Person Meeting Room | $40/hour | $40/hour | $40/hour | $40/hour |
| 6 person Meeting Room | $60/hour | $60/hour | $60/hour | $60/hour |
| 8 Person Meeting Room | $80/hour | $80/hour | $80/hour | $80/hourr |
| 12 Person Meeting Room | $120/hour | $120/hour | $120/hour | $120/hour |
Yes, you can use a virtual office to register your business with Asic
Yes, you can use a virtual office for your google pin. Although the business centre will allow you to add your Google pin, this does not be they take any responsibility for google accepting this request, their rules are constantly updating.
Only 1 Business name & 1 trading name can be added to a single plan, these must show under the same ABN.
We do however offer a 20% discount to those account holders with multiple businesses or taking multiple locations.
No problem, you can simply forward your existing phone number to the number issued by the business centre
Calls are answered 08:30-5:30pm Monday - Friday (Except public holidays).
Outside of these hours calls will go through to a personalised voice mail. Any message left by the caller will be sent to your nominated email address.
This Agreement will automatically renew on a monthly rolling basis. Agreements may be ended on the last day of any calendar month by providing written notice by the last business day of the month prior. E.g. if you want your service to end on 31st October, written notice must be received by the last working day of September. VBH offers no exceptions to this rule.
You can email cancellation requests to Info@virtualbusinesshub.com.au
Although we provide personable service, the receptionists keep the details high level and never attempt to answer questions about your business. The receptionists will let the caller know they're not in a position to answer and that the expert will call them back.
Yes, they can. This is the most popular option for our clients. The reception team will tell the caller you're not currently available and ask them to leave a message. We can tailor the details we collect in the message and send these through as an email. This happens immediately at the time.
Yes, absolutely. A virtual office is a perfectly legal and very practical way to build a CBD presence for businesses that don't want or need to be physically in the city.
Yes, we offer growing discounts for each extra location you take. To take advantage of this, you can add multiple products to the checkout and the discounts will be automatically added.
